Placing an order:
Call Toll Free 1-800-288-9941
Fax Toll Free 1-800-566-6678
Order online at: www.ssww.com
Order by Email: orders@ssww.com
Customer Service: cservice@ssww.com
• Include the item number and descriptions as it appears in the catalog.
• Include the color and size of the item, if applicable.
• Check the unit of measure (each, dozen, gallon, etc.) to ensure that it corresponds with the information provide online or in the catalog.
• Include the source code and account number if ordering from a catalog, which is found in the shaded areas on the back of the catalog.
Pricing:
Due to circumstances beyond our control, prices sometimes change without notice. On phone orders, prices will always be confirmed. As you would expect we reserve the right to correct any typographical errors in our catalog and our web site.
Changing or canceling orders, address or payment information:
For any changes to your order, please contact Customer Service at 1-800-937-3482.
Confirming orders:
It is not necessary to confirm orders. If an order has been placed previously by phone, fax, mail or on the internet, a confirming order is not necessary unless a voucher is required. Please mark “CONFIRMING” and include your order number when mailing. We can not be responsible for duplicating orders that are not marked “CONFIRMING”.
Mailing list:
For change of address or if you would like to be removed from our mailing list, please take a photo or scan the catalog address label and email it to cservice@ssww.com.
Alternatively, you can fax (1-800-566-6678) or mail a copy of your current catalog address label to:
S&S Worldwide Mail List department
PO Box 513
Colchester, CT 06415
Other Links:
Wholesale Resale and Dealers
Need more information? Head to our Customer Help Center
Return Authorizations Are Required.
Please check your order as soon as it arrives for proper content and inform us of any issues or discrepancies within 10 days. To return a product, contact Customer Service 1-800-243-9232 or cservice@ssww.com to obtain a RETURN AUTHORIZATION number (RA). Returns without a prior authorization may not be processed. All returns must be in original, resalable, factory sealed condition. Please include the packing slip to ensure your account is credited properly. For factory direct/drop shipments, please contact Customer Service for return instructions. Return freight, restocking fees and/or other charges may apply for factory direct/drop-shipment returns.
Click here to download a printable return label.